Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your access to and use of the Solena AI website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Our Services

Solena AI provides an AI-powered voice receptionist that answers inbound calls, books appointments, qualifies leads, and supports customer communications on a 24/7/365 basis. Specific features and availability may vary by plan.

3. SMS Messaging

By opting in — providing your phone number and checking the SMS consent box on our forms — you agree to receive SMS messages from Solena AI after opting in. The following SMS terms apply:

• Opt-in: You may receive SMS messages only after you have explicitly opted in. Consent is not a condition of purchase, and you may submit any form without opting in.
• Types of messages: Messages may include appointment confirmations, responses to your inquiries, account/service notifications, and customer support communications.
• Message frequency: Message frequency may vary depending on your interactions and the services you use.
• Message & data rates: Message and data rates may apply for each message sent or received, according to your mobile carrier plan.
• Opt out: You may reply STOP at any time to unsubscribe and stop receiving SMS messages from us.
• Help: You may reply HELP at any time for assistance with our SMS messaging.

For details on how we collect, use, and protect your phone number and SMS consent, please review our Privacy Policy.

4. Use of Services

You agree to use our services lawfully and not to misuse, disrupt, or attempt to gain unauthorized access to our systems. You are responsible for the accuracy of the information you provide to us.

5. Intellectual Property

All content, branding, software, and materials on our website are the property of Solena AI or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, or redistribute them without our permission.

6. Disclaimers & Limitation of Liability

Our services are provided “as is” and “as available.” To the fullest extent permitted by law, Solena AI disclaims all warranties and shall not be liable for indirect, incidental, or consequential damages arising from your use of our services.

7. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the “Last updated” date above. Continued use of our services after changes constitutes acceptance of the revised Terms.

8. Contact Us

Questions about these Terms? Email us at hello@solena.ai. Please also review our Privacy Policy.